Violence against children during COVID-19: Assessing and understanding change in use of helplines.

BACKGROUND: Many of the measures taken by countries to contain the spread of COVID-19 have resulted in disruptions to child protection services. Despite this, many countries have worked to ensure that child helplines remain operational, making such mechanisms even more critical for reporting and referring cases of violence and for providing support to victims. OBJECTIVE: The purpose of this paper is to document what has occurred, and been reported, to child helplines during the COVID-19 pandemic. PARTICIPANTS AND SETTING: The study entailed primary data collection from child helplines and a search of media articles and news stories. METHODS: Child helplines submitted data on the contacts received during the first six months of 2020. Data on contacts related to violence were also available from 2019, and used as baseline. The media search used a combination of search terms to identify relevant articles and news stories published between March 1 and June 17, 2020. RESULTS: Overall, the number of contacts to child helplines seems to have drastically increased since the beginning of the pandemic. However, the number of contacts related to violence has increased in some countries, while it decreased in others. CONCLUSIONS: While a mixed picture emerges with respect to violence, the increase in overall contacts made to child helplines provides evidence that such services are a critical lifeline for many children and women during times of crisis. Child helplines should be strengthened; and child protection services should be designated as essential during emergencies to ensure children receive the support they need.

Using social media data for assessing children's exposure to violence during the COVID-19 pandemic.

BACKGROUND: The COVID-19 pandemic brought unforeseen challenges that could forever change the way societies prioritize and deal with public health issues. The approaches to contain the spread of the virus have entailed governments issuing recommendations on social distancing, lockdowns to restrict movements, and suspension of services. OBJECTIVE: There are concerns that the COVID-19 crisis and the measures adopted by countries in response to the pandemic may have led to an upsurge in violence against children. Added stressors placed on caregivers, economic uncertainty, job loss or disruption to livelihoods and social isolation may have led to a rise in children's experience of violence in the home. Extended online presence by children may have resulted in increased exposure to abusive content and cyberbullying. PARTICIPANTS AND SETTING: This study uses testimonial-based and conversational-based data collected from social media users. METHODS: Conversations on Twitter were reviewed to measure increases in abusive or hateful content, and cyberbullying, while testimonials from Reddit forums were examined to monitor changes in references to family violence before and after the start of the stay-at-home restrictions. RESULTS: Violence-related subreddits were among the topics with the highest growth after the COVID-19 outbreak. The analysis of Twitter data shows a significant increase in abusive content generated during the stay-at-home restrictions. CONCLUSIONS: The collective experience of the COVID-19 pandemic and related containment measures offers insights into the wide-ranging risks that children are exposed to in times of crisis. As societies shift towards a new normal, which places emerging technology, remote working and online learning at its center, and in anticipation of similar future threats, governments and other stakeholders need to put in place measures to protect children from violence.